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    Configuring An MFA Client Policy
    • 13 Jun 2023
    • 1 Minute to read
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    Configuring An MFA Client Policy

    • Updated on 13 Jun 2023
    • 1 Minute to read
    • Contributors
    • Print
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    Article summary

    1. In Internet Explorer on the ONE Admin Portal as the one_sys_admin user, go to the Policies tab.

    2. To the right of the look-up box, select the AD Tool. If you receive an error, please make sure you have the necessary ActiveX settings in place and have Client-Side Components installed.
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    3. When the AD Lookup Tool opens, find the OU you want to make the policy for and click “OK”. This example shows selecting a specific computer, just be sure to select only the OU before hitting “OK”.
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    1. The window should close out and show the next screen showing the OU’s path. Make sure this is correct and click “Add”.
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    1. The policy editing window will come up. Step through each tab and place your client settings how you need them.
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    1. When you’re done editing the policy, click “Save”.

    2. The following screen is your new policy in the View format. Your policy is now optimized and will be pulled down by the set OU’s computers at their next server synchronization.
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    Note

    You can view or edit all your created policies by selecting “View All Policies” in the left-hand pane in the Admin Portal.

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    Troubleshooting

    If you experience any issues creating a policy or receiving the error "Please enter a valid distinguished name", make sure that at least one computer resides in your target OU in AD. If you are still experiencing policy creation issues, please reach out to our Support team for further troubleshooting assistance.

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