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    Smart Card Default Key
    • 18 Aug 2025
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    Smart Card Default Key

    • Updated on 18 Aug 2025
    • 1 Minute to read
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    Article summary

    Pre-Req's

    1. On the Home page of the Admin Portal, expand "Smartcard First time use workflows" and click "Smart Card Defaults.
      sc default key 1 - home page.png


    2. On the next screen, click the "Advanced" button.
      sc default key 2 - advanced button.png


    3. Click "Add a Smart Card".
      sc default key 3 - add card.png


    4. At the next screen, follow the on-screen instructions. Insert your card then hit "Ok".
      sc default key 4 - insert.png

      🚫ActiveX Error

      If you receive an ActiveX error at this step, please review the pages from the Pre-Req's section.


    5. On the next screen, you will see the card's ATR appear. You will need to input the Default Admin Key for the card(s). This is typically forty-eight zeros (0) (you can press and hold down 0 until the box no longer takes input) or will be specified by the card vendor if it's something else. Press "Save" when complete.
      sc default key 5 - enter key.png


    6. You'll be brought back to the overview page but with your card's key saved.
      sc default key 6 - success.png

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