Update The Apple Push Certificate

The Apple Push certificate is required to be updated anually. If you are experiencing any authentication issues with your mobile PingMe or OTP, check to see if your certificate has been updated for the year:

C:\Program Files\Identity Automation\RapidIdentity MFA\WebSite\ "applev2cert.p12"
 
The "Date modified" column for the certificate should be the current year, with its validity and lifespan carrying over into the early part of the following year. If the certificate is out of date, the instructions to download and update it can be found below. You will need direct access to your MFA server(s).

1. Download the up-to-date applev2cert.

2. In your MFA server's File Explorer, navigate to:
   C:\Program Files\Identity Automation\RapidIdentity MFA\WebSite\

   Older Server Versions

   If your MFA server version is 4.9.4.6 or older, the path will be:
   C:\Program Files\2FA\ONE Server\website\

   
   

   *If you are unsure of your server's current release, please see our article on identifying the version.

3. Move the up-to-date certificate from your Downloads to the file path from Step 2 and replace the current certificate. When asked about replacing the current file, confirm the replacement.
   

4. Perform an IIS reset.