Uninstall The MFA Client

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To uninstall the MFA client, you can do so quickly and easily from the Programs and Features page in the Control Panel. This method is not always effective (typically in older client versions–4.9.3.9 or older), sometimes leaving certain assemblies behind, later causing issues for future MFA client installations.

The following instructions are for our uninstallation script for the MFA client software. This tool can also be run after an initial Windows uninstallation of the software. The client uninstallation tool can help remove anything left behind or even be used to uninstall the client remotely (if needed).

Download

ClientUninstaller.zip


Instructions

  1. Download the ClientUninstaller.zip file.

  2. On the client computer, create a C:\Temp directory if it does not already exist.

  3. Unzip the contents of ClientUninstaller.zip to C:\Temp or move them after unzipping to their current location.

  4. Open the Command Prompt or PowerShell as Administrator.

  5. Navigate to C:\Temp.

  6. Run the respective uninstaller file.
    client-uninstall-ps.png

    ⚠️ Execution Policy

    The PowerShell version contains Set-ExecutionPolicy lines that should automatically set the permissions to "unrestricted" for the tool to run and automatically reset back to "restricted" when complete.


    If you encounter any errors when trying to run the Uninstaller-PS.ps1 file, try running Set-ExecutionPolicy unrestricted before re-running Uninstaller-PS.ps1 .


  7. Restart the computer after the uninstaller has finished.