Server Hotfix 4 Release Notes

  • Updated on Apr 22, 2026
  • Published on May 30, 2025
  • 1 minute(s) read
  • Austin Rominger
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This hotfix is for the MFA and EPCS PingMe server experiencing issues with end users not receiving pings to their enrolled mobile devices.

⚠️ MFA Server Hotfix 4 must be installed on all RapidIdentity MFA/EPCS PingMe servers in the environment.

Pre-Requisites

  • Your MFA Server must be on v4.9.8.1. If your MFA server version is behind, you will be required to upgrade first. For questions about the upgrade process, please see our server upgrade information page for more information.

  • MFA Server 4.9.8.1 Hotfix 3 must be installed.

Downloads

MFA Server 4.9.8.1 Hotfix 3

MFA Server 4.9.8.1 Hotfix 4

Key Fix

TWOFA-663

  • This hotfix restores push notifications on iOS by migrating away
    from the deprecated APNs binary interface to Apple’s HTTP/2 API. The Push
    Notification components now authenticate with APNs using JSON Web Token
    (JWT)–based authentication (ES256), per Apple’s current recommendations.

Steps To Install

  1. On a server with 4.9.8.1 MFA Server installed, download the hotfix and save it to your server.
  2. Unblock the hotfix executable by right-clicking > Properties > General tab.
  3. Run the executable as an Administrator.
  4. After the executable is run, the hotfix will be applied.

*A restart is not required.

Steps To Uninstall

  1. Open the “%ProgramData%\RapidIdentity_Server_4.9.8.1_H4_663” folder.

  2. Rename “uninst.txt” to “uninst.bat.”

  3. Run uninst.bat as an administrator.

  4. Manually delete the “RapidIdentity_Server_4.9.8.1_H4_663” folder.

  5. After deleting the folder, the hotfix will be uninstalled.

*A restart is not required.