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    Upload OTP Tokens
    • 19 Dec 2022
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    Upload OTP Tokens

    • Updated on 19 Dec 2022
    • 1 Minute to read
    • Contributors
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    Article summary

    The following will demonstrate and walk you through the process for uploading your hard OTP tokens' file. Once the upload is complete, please see our OTP enrollment instructions.


    OTP Token Requirements

    Your seed file provided by the vendor needs to be in hexadecimal. Other formats such as Base32 will not work.

    Be sure your tokens are 30 second devices.

    OTP Token .CSV Format

    The following screenshot demonstrates the exact format that the .CSV file needs to be in for uploading to your MFA server:
    CSV Screenshot w Labels.png


    Uploading the .CSV

    1. In your MFA ONE portal, go to the Methods tab.

    2. On the left-hand side, click on 'One Time Password'.

    3. In the expanded menu, select 'New Token Type'.
      otp 1.png


    1. In the new pop-up, name your token type and set its algorithm to 'TOTP'. Click 'Add' when you're done.
      otp 2.png

    1. Back in the left side One Time Password menu, click on 'Tokens'.

    2. At the bottom of your token list, click 'Import Tokens'.
      otp 3.png


    1. In the upload pop-up, select your newly created 'Token Type'.

    2. Click on 'Select File' to open your file explorer to select your OTP .CSV file.
      otp 4.png


    1. Click 'Save' when you're ready to import the .CSV. You should receive the following success notification:
      otp 5.png

    The upload process is now complete and you can go through the enrollment instructions.

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