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    Enrolling A Contactless Card
    • 09 Oct 2025
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    Enrolling A Contactless Card

    • Updated on 09 Oct 2025
    • 1 Minute to read
    • Contributors
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    Article summary

    Be sure your Contactless Card profile and PIN policy have been set up before having your users enroll their cards. To make sure you are set up or you need to learn more, please see our articles on Creating a PIN Policy.


    1. Through the Enrollment Tile or the desktop application, your contactless card enrollment will be done through the app's Enrollment Wizard. Select the Proximity (RFID) option.
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    2. Follow the on-screen instructions to enroll your card.
      rfid.png


    3. The next screen will allow you to set the Card Label and PIN. Once you have confirmed your choices, click Register. You will receive a 'success' pop-up that the enrollment worked.

      No Prompt for PIN Input

      If your PIN policy is set to use 'Windows Password as PIN' option or no PIN at all, you will not be asked to enter a PIN and the 'Successfully enrolled' message will appear almost immediately.

      rfid2.png

      rfid3.png


    4. You will be brought back to the Enrollment Wizard's main page. Notice your Proximity (RFID) option now appears green to show you've enrolled this authentication method. If you have no other enrollments to do, click Save.

    5. If you are using the desktop application, you will receive one final pop-up. Clicking Yes will log you out of the entire user session.

      It's not required to log off to complete enrollment.

      enrollmentCompleteMessage.png

    Troubleshooting

    Client Not Seeing Card

    If during enrollment, the MFA client does not react to you putting your card to the reader, it's possible that the policy is missing the hardware RFDevice registry setting. This can be verified by checking the client's registry (if you have access) and going to HKLM\Software\Foray and looking to see if the key "RFDevice" exists.
    image.png

    If the reader does not see the card or react to a card tap:

    1. Log into the Admin Portal.
    2. Go to the Policy tab > View All Policies (on the right-hand side).
    3. Click "Edit" next to the respective policy.
    4. Navigate to the Hardware tab.
    5. Check (✓) to enable "RFDevice" and select the appropriate device option from its drop-down menu.
      image.png

    Other Items to Check

    • Verify that your reader accepts your card's frequency
    • The reader is PC/SC compliant
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