Enrolling A Contactless Card

Be sure your Contactless Card profile and PIN policy have been set up before having your users enroll their cards. To make sure you are set up or you need to learn more, please see our articles on Creating a PIN Policy.

1. Through the Enrollment Tile or the desktop application, your contactless card enrollment will be done through the app's Enrollment Wizard. Select the "Proximity (RFID)" option.
   

2. Follow the on-screen instructions to enroll your card.
   

3. The next screen will allow you to set the Card Label and PIN. Once you have confirmed your choices, click "Register". You will receive a "success" pop-up that the enrollment worked.
   If your PIN policy utilizes the "Windows Password as PIN" option or does not use a PIN at all, you will not be asked for a PIN entry.
   

   

4. You will be brought back to the Enrollment Wizard's main page. Notice your Proximity option now appears green to show you've enrolled this authentication method. If you have no other enrollments to do, click "Save".

5. If you are using the desktop application, you will receive one final pop-up. Clicking "Yes" will log you out of the entire Windows session; take care when answering.
   

Troubleshooting

Client Not Seeing Card

If during enrollment, the MFA client does not react to you putting your card to the reader, it's possible that the policy is missing the hardware RFDevice registry setting. This can be verified by checking the client's registry (if you have access) and going to HKLM\Software\Foray and looking to see if the key "RFDevice" exists.

If it does not:

1. Log into the Admin Portal.
2. Go to the Policy tab > View All Policies (on the right-hand side).
3. Click "Edit" next to the respective policy.
4. Navigate to the Hardware tab.
5. Check (✓) to enable "RFDevice" and select the appropriate device option from its drop-down menu.
   

Card Type

• Verify that your reader accepts your card's frequency