---
title: "Clients Policy Will Not Delete From Portal"
slug: "clients-policy-will-not-delete-from-portal"
tags: ["Policy"]
updated: 2024-12-11T23:49:08Z
published: 2024-12-11T23:49:08Z
canonical: "mfa.rapididentity.com/clients-policy-will-not-delete-from-portal"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://mfa.rapididentity.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Clients Policy Will Not Delete From Portal

> These steps are for when you are trying to delete an [MFA Client Policy](/v1/docs/configuring-an-mfa-client-policy) from the Admin Portal, but the policy won't remove itself. ![delete policy a - example.png](https://cdn.document360.io/cf888ab6-47bb-4aaa-984b-26a47cdccf46/Images/Documentation/delete%20policy%20a%20-%20example%281%29.png)
> 
> 
> This happens when the container OU the policy was applied to no longer has devices or CN's in it. A workaround can be done by going into the database and deleting the corresponding row(s) from the *dbo.Policies* table.

  

1. Log in to your MFA database.
2. Expand your Databases > MFA database > Tables.  

![delete policy 1 - expand db.png](https://cdn.document360.io/cf888ab6-47bb-4aaa-984b-26a47cdccf46/Images/Documentation/delete%20policy%201%20-%20expand%20db.png)

  

1. Scroll down to find *dbo.Policies*.  

![delete policy 2 - rightClick table.png](https://cdn.document360.io/cf888ab6-47bb-4aaa-984b-26a47cdccf46/Images/Documentation/delete%20policy%202%20-%20rightClick%20table.png)

  

1. Right-click the corresponding row(s) of the policies you wish to delete. ![delete policy 3 - delete row.png](https://cdn.document360.io/cf888ab6-47bb-4aaa-984b-26a47cdccf46/Images/Documentation/delete%20policy%203%20-%20delete%20row.png)

Confirm 'Yes' when prompted. ![delete policy 4 - confirm.png](https://cdn.document360.io/cf888ab6-47bb-4aaa-984b-26a47cdccf46/Images/Documentation/delete%20policy%204%20-%20confirm.png)

  

1. You should be able to refresh your Policies page and see it disappear. ![delete policy 5 - policy page.png](https://cdn.document360.io/cf888ab6-47bb-4aaa-984b-26a47cdccf46/Images/Documentation/delete%20policy%205%20-%20policy%20page.png)

⬇️⬇️⬇️ ![delete policy 5 - policy page 2.png](https://cdn.document360.io/cf888ab6-47bb-4aaa-984b-26a47cdccf46/Images/Documentation/delete%20policy%205%20-%20policy%20page%202.png)