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Authentication Methods & Enrollments
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Authentication Methods & Enrollments
7 Articles
in this category
Written by
Austin Rominger
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Cached Credentials
By default, the MFA clients locally cache certain authentication methods for faster login times and for if your client computer(s) cannot communicate with the MFA server. While turning this capability off is not usally recommended, it is possibl...
Written by
Austin Rominger
Updated on : 19 Dec 2022
Enrolling A Contactless Card
Be sure your Contactless Card profile and PIN policy have been set up before having your users enroll their cards. To make sure you are set up or you need to learn more, please see our articles on Creating a PIN Policy . Through the E...
Written by
Austin Rominger
Updated on : 30 Dec 2022
Enrolling Emergency Access (Question & Answer)
Emergency Access is used in the event that your MFA account has been locked out due to a number of failed PIN attempts or if you are without your main authentication device. For more information on the Emergency Access options, please see the sect...
Written by
Austin Rominger
Updated on : 30 Dec 2022
Enrolling A FIDO Token
Be sure your FIDO profile and PIN policy have been set up before having your users enroll their tokens. To make sure you are set up or you need to learn more, please see our articles on Creating a PIN Policy or Configuring A FIDO Token Profile ...
Written by
Austin Rominger
Updated on : 30 Dec 2022
Enrolling PingMe / OTP
To enroll users' mobile phones to our RapidIdentity mobile application, you can send the enrollment text and/or email directly from the ONE Admin Portal or the Self Service Portal. The message received will contain all of the necessary links and i...
Written by
Austin Rominger
Updated on : 08 Nov 2023
Enrolling Soft OTP Tokens
The following steps are for soft OTP tokens that have been set up outside of the RapidIdentity mobile app (i.e. Google or Microsoft Authenticator) or OTP-only within the RI app. The tokens must be uploaded to the MFA server beforehand for the en...
Written by
Austin Rominger
Updated on : 15 Jul 2024
Reenroll User Credentials
In the event that you need to re-enroll a user's authentication method, you can do so one of two ways. Each method has its own drawback when accessing each; please be sure to review each description. Method 1 - Enrollment Tile If you are hav...
Written by
Austin Rominger
Updated on : 08 Nov 2023